This client has developed a mobile app, RISE, which is a science-based sleep tracker used by millions across the globe to help users understand and manage their sleep debt and circadian rhythm. […]
This role involves managing patient communications, scheduling appointments, collaborating with various departments (RCM, Product, Clinical), coordinating with CBT-I clinicians, and maintaining internal tools and trackers. […]
Key Responsibilities - Customer Communications & Patient Support - Provide timely and empathetic responses to patient inquiries via phone, email, and chat. - Communicate out-of...